Mitigation Manager – Bilingual Required (English/Spanish)

Location: Phoenix, AZ (Travel Required within the Metro Valley Area)

Compensation: Starting at $60,000+ DOE

Job Type: Full-Time

About Us

Evolution Restoration & Renovation is a trusted leader in the restoration industry, serving Arizona communities with excellence since 1997. From storm and water damage to mold, fire, and asbestos mitigation, our expertise and commitment to quality define every project we manage. We are proud to train and lead with integrity, delivering results that exceed expectations.

Role Overview

We are looking for a dedicated and bilingual Mitigation Manager to lead our emergency and restoration service operations. This role requires a skilled professional with hands-on experience in mitigation, project documentation, customer communication, and team leadership. Bilingual fluency in English and Spanish is essential to support our diverse client base effectively.

Key Responsibilities

• Lead and manage all phases of mitigation projects from start to finish
• Perform emergency response, site assessments, water extraction, drying, and mold prevention
• Coordinate closely with clients, adjusters, subcontractors, and internal teams
• Maintain high standards of documentation, safety compliance, and quality control
• Provide detailed reporting of scope, labor, materials, and cost documentation
• Supervise equipment use, maintenance, and inventory management
• Track budgets, invoices, and payroll coordination as needed
• Maintain internal communications, including phone and email correspondence
• Deliver excellent customer service from first response through final follow-up

What You’ll Bring

• Proven experience in water mitigation, restoration, or emergency services
• Bilingual fluency in English and Spanish (required)
• Strong customer service and interpersonal skills
• Ability to lead field teams under pressure and in dynamic conditions
• Proficiency in documenting work, maintaining records, and coordinating with vendors
• Familiarity with OSHA standards and industry health and safety regulations

Perks & Benefits

• 401(k) plan
• Company vehicle + gas card (for business use)
• Company phone
• $100 per on-call inspection
• 1 week vacation + 1 week sick leave after 1 year